Shapland Swim Schools Pty Ltd (Shapland) respects the privacy of individuals by treating all personal information as confidential and by handling it in accordance with the Privacy Act 1988 and the National Privacy Principles.
During the course of its activities, Shapland will collect, use and disclose personal information from:
- Customers who visit Shapland Swim Schools locations;
- Visitors to and users of our website;
- Customers who enter promotions conducted by Shapland;
Use and disclosure of information collected by Shapland:
The information collected may include:
- Details you provide us with when you visit our locations or enter our promotions;
- Your name, postal address, telephone number and email address from promotion entrants;
- Your name, mailing address, phone number and credit card information;
- Details of website usage from visitors to our website;
Shapland collects this information in the following ways:
- when you provide us with information at one of our locations;
- when you enter a promotion;
- and on an on-going basis, whenever you visit or use Shapland's website.
Shapland does not share the information collected from customers and visitors to the website with businesses outside of the Shapland Swim Schools group.
Shapland may use your information to process your transaction; administer your account; for Shapland's own internal purposes (such as risk management, staff training and billing); to help Shapland develop its website to be more specific to Customers' needs and user friendly; to advise you about upcoming events and promotions, and for any other use which you authorise.
In addition, Shapland may also use your information to contact you regarding its services. However, Shapland will not do this by email (except as part of an email which facilitates, completes or confirms a transaction with you) unless we have your consent to do so.
These emails will include an "unsubscribe" facility. Alternatively, if you no longer wish to receive emails, you can contact us by phoning your nearest Shapland location, details of which are available on the Locations page of our website.
Security of your Information:
We use industry-standard safeguards to ensure the confidentiality of your personal information. To the maximum extent permitted by law, however, we accept no responsibility for any loss, misuse, unauthorised access or disclosure, alteration or destruction of personal information which you submit to Shapland.
Access to your information:
Updates to your information:
If your information changes or you discover that information held by Shapland is otherwise incorrect, please contact Shapland by sending a message to us via our Contact Us form, or by calling 1 800 TO SWIM, and Shapland will endeavour to update and correct the information. Shapland may also contact you from time to time to check that your information is still accurate.
Changes to our policy:
Shapland's handling of any information it collects from you (including information previously collected) will be governed by the most current version of this policy. Please check this policy regularly.
You can contact Shapland by visiting the Contact Us page on our website, emailing email@example.com, calling 1 800 TO SWIM (1 800 867 946) or writing to Shapland Swim Schools, PO Box 368, Paddington QLD 4064.
After 6 years of fabulous swimming lessons with you without a single break, thanks for all that you have...
Ted started with you 3 weeks ago and i just wanted to say I am beyond impressed with your school and in...
'Clodagh has learned more and had more fun in the short length of time she has been with Shapland than...